From uploading and downloading customer data to issuing gift certificates, InkSoft’s Customer Management Tool enables you to manage a broad range of prospect and client functions quickly and easily. Integrating these capabilities into a centralized program means better, more comprehensive service for your customers, while streamlining key aspects of customer interface.Offered in all three levels of the program (Professional, Professional Plus and Studio), the CMT also gives InkSoft users the ability to manage customer tax exemptions; apply special discounts to individual accounts; and control payment permissions. It also includes the ability to arrange payment later and check out with purchase orders.

It even allows you to manage newsletter opt-in subscriptions for email marketing. With the CMT, you also can segment customers by online store, and by whether an order has been placed or art content has been created. Plus, it lets you manage addresses, make notes and keep abreast of activities relating to customers. It provides program users a smart, efficient way to manage and meet a wide variety of customer needs.  MORE INFO